Terms of Service

1. Introduction

Welcome to the websites of Tingen Law, PLLC. These Terms of Service govern access to and use of websites including subdomains, services, and portals associated with https://www.tingen.law and https://fractional.law.

Tingen Law, PLLC provides legal services and educational resources related to immigration law. By accessing the websites, users agree to be bound by these Terms and the Privacy Policy. Non-compliance means the user may not use the sites.

For these Terms: "Tingen Law," "We," "Us," and "Our" refer to Tingen Law, PLLC. "You" and "Your" refer to any individual or entity accessing the websites.

Users' continued access constitutes acceptance of modifications or updates. Users bear responsibility for periodic review of any changes.

2. User Accounts and Portal Access

Tingen Law may offer user accounts and client portals to streamline communication, case tracking, billing, and document sharing.

2.1 Account Creation

Users creating accounts must provide accurate, complete, and truthful information. Failure results in potential suspension or termination. Account credentials are personal and must not be shared. Users are solely responsible for maintaining credential confidentiality and all account activities.

2.2 Client Portal Features

The Portal provides enhanced functionality including case status updates, invoice and payment plan management, and secure document sharing between users and Tingen Law.

2.3 User Responsibilities

Users agree to use the Portal only for lawful purposes. Users must notify Tingen Law immediately of suspected unauthorized account use or security breaches. Tingen Law reserves the right to suspend or terminate accounts for Terms violations.

2.4 Security Measures

The firm employs industry-standard administrative, technical, and organizational measures to protect account and Portal data security and confidentiality. However, no electronic transmission method is entirely secure, and users acknowledge and accept this inherent risk.

2.5 Termination of Access

Tingen Law reserves the right to disable or terminate accounts or Portal access for Terms violations or failure to comply with guidelines. Upon termination, users may lose access to Portal-stored content or information.

3. E-Commerce and Payment Terms

3.1 Payment Gateways

Tingen Law uses third-party payment processors including Stripe and Confido Legal to facilitate online service payments. By using payment functionality, users authorize Tingen Law, PLLC and its payment processors to process payments as necessary.

3.2 Recurring Payments

Users engaging in subscription-based or recurring billing services agree to the terms and payment schedule provided at purchase. Subscription payments automatically charge to the selected payment method at indicated intervals. Users must ensure payment information remains current.

3.3 Taxes

Applicable taxes or fees are clearly disclosed at checkout. Users are responsible for paying such taxes as required by law.

3.4 Transaction Fees and Payment Processing

Online payments are processed by third-party providers including Confido Legal, Stripe, PayPal, and Klarna. These processors may deduct transaction or processing fees before remitting funds to Tingen Law. Users agree to pay applicable processing or transaction fees associated with their chosen payment method.

4. Interactions with the Website

4.1 Legal Disclaimer

Information on the website is intended for general informational purposes only and does not constitute legal advice. Accessing the website or submitting information does not create an attorney-client relationship.

4.2 Online Forms

The websites may offer forms for inquiries, consultation scheduling, or service initiation. Users acknowledge that information submission does not create confidentiality expectations until an attorney-client relationship is established. Such relationships are only established through signed firm agreements.

4.3 Client Portals

Registered users may access secure Portals for managing legal matters. Portal access is provided as a convenience and does not replace formal communications between users and Tingen Law.

4.4 Prohibited Activities

Users may not use the websites or Portals for illegal activities, submitting false or misleading information, or interfering with website functionality.

5. Marketing and Communication

By providing contact information through the websites, users consent to receiving communications from Tingen Law, PLLC. These may include case updates, service notifications, and marketing communications where permitted.

5.2 Opt-Out Options

Users may opt out of marketing communications by following message instructions (such as "Unsubscribe" links) or contacting the firm directly.

5.3 Third-Party Marketing Tools

Tingen Law uses tools including Brevo, Mailjet, and WhatsApp for communication and marketing. These tools process data per their respective privacy policies.

5.4 SMS Notifications

The firm may send SMS notifications for appointment reminders, urgent case updates, and service notifications. Users can opt out by texting STOP or following message instructions.

6.1 Specific Opt-In

By providing phone numbers and checking opt-in boxes on contact forms, users consent to receiving transactional and service-related SMS messages from Tingen Law, PLLC regarding appointment reminders, case updates, document requests, and customer support.

6.2 Message Frequency and Rates

Message frequency varies. Standard message and data rates may apply depending on mobile carriers.

6.3 Opt-Out and Help

Users may opt out of SMS communications by replying STOP to messages. For assistance, users reply HELP or contact the firm at +18045038343.

6.4 Optional Participation

Consenting to SMS or email communications is not required as a condition of receiving legal services from Tingen Law, PLLC.

The firm respects privacy. Mobile information, including phone numbers and SMS consent, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

7. Intellectual Property

7.1 Ownership

All website content, features, and functionality including text, graphics, logos, and software are exclusive property of Tingen Law, PLLC or its licensors.

7.2 Limited License

Tingen Law grants users a limited, non-exclusive, non-transferable, and revocable license to access and use the websites solely for personal or professional purposes related to firm services.

7.3 Trademarks

All website trademarks, service marks, and logos are property of Tingen Law or third parties. Website use does not grant rights to use these marks without explicit permission.

7.4 Third-Party Content and Links

Websites may contain links to third-party websites or resources. These links are provided for convenience; the firm is not responsible for external website content, accuracy, or privacy practices.

Websites use cookies and similar tracking technologies to improve functionality, remember user preferences, and analyze website traffic.

The firm utilizes Odoo's GDPR-compliant cookie notification module to ensure cookie usage transparency.

8.3 Privacy Policy Reference

Personal information is handled per the Privacy Policy at https://tingen.law/privacy-policy and will not be sold or shared without consent, except as required by law.

9. Modifications and Updates

9.1 Changes to the Terms

Tingen Law reserves the right to revise or update these Terms at any time. Updated Terms are posted with revised effective dates.

9.2 Notification of Changes

Users may receive significant change notifications through email or prominent website notices. Continued website or service use constitutes acceptance of the current version.

9.3 New Features and Services

New features such as webinars or enhanced portal tools are subject to these Terms unless otherwise stated.

10. Limitation of Liability

10.1 General Limitation

To the fullest extent permitted by law, Tingen Law, PLLC and its affiliates are not liable for losses, delays, or damages from inaccurate user-provided information, website information reliance, or events beyond reasonable control.

10.2 Exclusions

Tingen Law's liability is limited per applicable law.

10.3 Total Liability

Tingen Law's total liability to users does not exceed amounts paid to the firm for services accessed through the websites within three months preceding the claim-giving event.

11. Carrier Liability Disclaimer

11.1 Transmission Failures

The firm is not responsible or liable for delays, failures, interruptions, errors, or losses in transmission, delivery, or content receipt caused by or attributable to mobile carriers.

11.2 Technical Limitations

This includes issues from network outages, signal limitations, service disruptions, or third-party carrier acts and omissions.

12. General Representation and Warranty

12.1 User Responsibilities

Users represent and warrant that their website use complies with applicable laws and that submitted information is accurate, complete, and lawful.

12.2 Disclaimer of Warranty

Websites are provided "as is" and "as available" without warranties of merchantability, fitness for particular purposes, or guarantees of error-free or secure operation.

13. Age Restriction (18+)

13.1 Eligibility

Websites and services are intended for individuals at least 18 years old.

13.2 Affirmation

By accessing the site or submitting information, users confirm they are 18 or older and have legal capacity to enter agreements.

13.3 Minor Data Protection

The firm does not knowingly collect personal information from individuals under 18. Upon learning of minor information collection without verified parental consent, steps are taken to delete such information.

14. Indemnification

14.1 User Indemnity

Users agree to indemnify, defend, and hold harmless Tingen Law, PLLC from claims, liabilities, damages, or losses (including reasonable attorneys' fees) from website misuse, Terms violations, or third-party rights infringement.

14.2 Firm Rights

Tingen Law reserves the right to assume exclusive defense and control of any indemnification matter.

15. Notices and Contact Information

15.1 Official Notices

All official notices to Tingen Law under these Terms must be submitted through the contact form at https://www.tingen.law/contactus.

15.2 Direct Contact

For Privacy Policy or Terms questions, users may contact the firm via phone: +18044771720