Privacy Policy

Tingen Law, PLLC emphasizes commitment to privacy protection. This policy applies to our websites at tingen.law and fractional.law, explaining how we collect, use, and protect personal information during website visits and communications.

1. Contact Information

Physical Address: 1503 Santa Rosa Road, Suite 120, Richmond, VA 23229

Phone: (804) 477-1720

Fax: (804) 505-0997

Contact Form: available on our website

Data Protection Officer: Jacob Tingen, Managing Partner

2. Information We Collect

The firm collects several data categories:

Personal Data: Names, emails, phone numbers, addresses, documents, and contact form messages.

Technical Data: IP addresses, browser types, operating systems, device information.

Client/Case Data: Documents and information related to legal matters.

Marketing Data: Newsletter information obtained with consent.

3. SMS and Mobile Communication

Users provide "express written consent to receive automated and manual text messages (SMS)" through intake and contact forms. Message rates vary by carrier. Users may opt out by replying STOP, receiving final confirmation via SMS. The HELP keyword provides additional assistance.

4. How We Use Your Information

Data serves multiple purposes:

Responding to legal inquiries; managing legal services and case communications; confirming appointments; sending service updates and notifications; enhancing website functionality; and processing payments.

5. Third-Party Integrations

The firm partners with providers including Stripe, Confido Legal, PayPal, and Klarna for payments; Google Drive and Odoo CRM for document storage; WhatsApp, Brevo/Mailjet for communications; and Google Analytics for performance tracking.

6. Cookies and Analytics

The websites employ cookies for authentication and performance tracking. Users can accept or decline non-essential cookies through GDPR-compliant notification systems or browser settings.

7. Data Sharing and Privacy Statement

We do not sell, trade, or share your personal information with third parties without your consent, except where required by law. Internal access is restricted to necessary employees and contractors. Service providers receive data solely for stated purposes. Legal obligations may require disclosure. Mobile information will not be shared with any third parties for marketing purposes.

8. Data Retention and Security

Client information is retained indefinitely unless deletion is requested and ethically permitted. Security includes encryption for data in transit and at rest, access controls, and PCI DSS compliant payment processing.

9. User Rights

Individuals may request access, corrections, or deletion of personal data through contact forms, with responses expected within 30 days.

10. Contact Us

For policy questions, users can reach the firm at +18045038343 or via email contact options on the website.